Dispatch & delivery policy

FREE delivery for those “in the loop”. Because we love our locals, we deliver for free to anyone in the postcode 2011 – possibly the most densely populated area of Australia. Now don’t you feel lucky to be “in the loop”. And because not everyone can be “in the loop”, we deliver free to “outside the loop” as well. So, that covers Sydney city and the eastern suburbs. You will be glad to hear we use a real estate agent’s definition of the eastern suburbs. So just enter your postcode at the checkout, and we’ll let you know if you qualify for free delivery.

We will call you to confirm when you will be available to receive your delivery. This will happen within 24 hours of you placing your order. We will NOT deliver unless we know you will be there to receive, and if you are not around when we drop by, we will take your order back to our place. In most cases (at our discretion) the second attempt to deliver will have a charge associated with it. So don't abuse the love – if you can help it.

BY AUSTRALIA POST If you don’t live local to Elizabeth Bay, Australia Post via Regular Parcel Post will deliver your wine. Just be careful you are at home when they call, otherwise you will have to trudge to your local Post Office to collect….

Orders usually ship from our shop within 2 business days (which sometimes feels like a long time if you’ve ordered on a Friday).

Then, depending on where you’re based, Australia Post will deliver in 2-4 days for most metro, up to 7-10 days for more remote areas.

If no one was home to accept delivery, Aussie Post will leave a card in your mailbox, and your wine will be taken to your local Post Office.   

So all up, we ask that you allow 5-10 business days for your order to arrive.  If you need your wine by a certain date, you should definitely call us on 02 9358 1688.

COLLECT IT YOURSELF We love to see your bright shiny faces in the shop, so if you like, take advantage of our free 15 minute parking out front and collect your wine. We promise, one of the guys will load it into your car/truck/convertible for you, so no heavy lifting is required.